Privacy Policy

Zoar Solutions

Last updated: 01/01/2026

At Zoar Solutions we respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, products, and services.

1. Information We Collect

We may collect the following information:

Personal details (name, email address, phone number)
Business details (company name, role)
Billing and payment information
Technical data (IP address, browser type, device data)
Usage data (pages visited, interactions)
Information submitted via forms or direct communication

2. How We Use Your Information

We process personal information to:

Deliver and manage our services
Respond to enquiries and communicate with clients
Process transactions and invoices
Improve platform performance and user experience
Send service-related updates
Meet legal and regulatory requirements

3. Legal Basis for Processing

We process personal data in accordance with POPIA and GDPR under the following lawful bases:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests

4. Data Sharing

We do not sell or trade personal information.

Data may be shared only with:

Trusted service providers (hosting, analytics, payment processors)
Authorities where legally required

All third parties are contractually obligated to protect your data.

5. International Data Transfers

Where data is processed outside South Africa or the EEA, we ensure appropriate safeguards are in place to maintain data protection standards.

6. Data Security

We use industry-standard security measures to protect personal information against unauthorized access, loss, or misuse.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil its purpose or comply with legal obligations.

8. Your Rights

You have the right to:

Access your personal information
Request correction or deletion
Withdraw consent at any time
Object to processing
Request data portability (GDPR)
Lodge a complaint with the Information Regulator (South Africa) or relevant EU authority

9. Cookies

We use cookies and similar technologies to enhance user experience and analyze website performance. You may manage cookie settings via your browser.

10. Third-Party Links

Our website may contain links to third-party sites. Zoar Solutions is not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with an updated date.

12. Contact Information

For any privacy-related enquiries, contact:

Zoar Solutions
Email: info@zoar.co.za
Website: https://zoar.co.za